Support

Your PHP Pro can provide the custom support your project needs. We are professionals when it comes to helping you achieve your desires through efficient, knowledgeable, and documented PHP support. We currently offer multiple levels of support services.

E-mail Support (1 Hour)
CustomSupport:Email-1HR
Email and Jabber Instant Messenger support is available for projects that need non-critical response to questions. Time can be purchased in one hour segments. Response is generally available M-F (8am-8pm) with a billing increment of 10 minutes.

Quantity	1 - 9	10 - 19	20 - 39	40+
Price	$45.00	$42.50	$40.00	$37.50

Phone Support (1 Hour)
CustomSupport:Phone-1HR
Phone Support is available for projects where direct communication is necessary and where a higher level of response is desired. Phone Support is available on an hourly basis with a billing increment of 15 minutes.

Quantity	1 - 4	5 - 19	20 - 39	40+
Price	$75.00	$72.50	$70.00	$67.50

On-Call Support (1 Hour)
CustomSupport:OnCall-1HR
On-Call Support is available for critical projects where immediate response, direct communication, and 24x7x365 support is of paramount concern. When you need guaranteed support and/or programming, this is the way to go. For On-Call Support, the billing increment is 30 minutes.

Quantity	1 - 9	10 - 19	20 - 39	40+
Price	$125.00	$120.00	$110.00	$100.00

Custom PHP Programming
CustomSupport:Hourly-1HR
Your PHP Pro can custom develop software specifically for your needs with the functionality you require. We are professionals when it comes to helping you achieve your desires through the use of a custom designed application. Programming time can be purchased one-at-a-time or in blocks. Feel free to Contact Us if you have any questions.

Quantity	1 - 9	10 - 19	20 - 39	40+
Price	$60.00	$55.00	$52.50	$50.00

YourPHPPro Installation
$55.00
CustomSupport:Install
Installation of any YourPHPPro application on your server.

YourPHPPro Update
$149.95
CustomSupport:Update
Let us update your installation to the very latest version. We'll keep your settings/templates intact so that you get the very latest features and benefits without having to lift a finger. Includes 1 hour of template modification - if necessary. Additional cost may be required if you have any custom modifications.